AI receptionists for restaurants: Europe and the US, compared. Verified 13 July 2026.
This page compares ten vendors that market an AI receptionist for restaurants, based on what each one publishes about pricing, trials, channels, live languages, booking capability and data handling. Every cell was checked against the vendor's own public documentation on 13 July 2026. It is not a ranking. There are no scores and no winner; rows run in alphabetical order, and every "not found" entry states exactly what was not found.
One disclosure before anything else: this comparison is written and funded by Darly, one of the vendors listed. Darly is an AI receptionist (voice + WhatsApp) for restaurants that answers the phone, manages bookings and orders, and answers guests' questions 24/7. Because we sell one of the products below, the methodology box sets out every rule we followed. We invite you to hold us to each one.
What is not in the table: ordering-first voice platforms and generic AI-receptionist tools. The methodology box explains why.
Methodology
Who wrote this. This comparison is written and funded by Darly, one of the vendors listed.
Who is in it. Vendors marketing an AI receptionist (phone answering plus bookings) for restaurants in Europe or the US. Ordering-first platforms (kea, ConverseNow, SoundHound, VOICEplug) and generic AI-receptionist platforms are out of scope. OpenTable offers voice AI through an Integration Marketplace of third-party partners, several of which appear in this table, so it is not listed as a single vendor.
Where the facts come from. Everything in this table comes from each vendor's public documentation, read on 13 July 2026. Cells marked "not found" mean: not found in the vendor's public documentation on that date. It does not mean the vendor lacks the capability.
Corrections. Spotted something outdated? Write to support@darly.so and we will verify and correct it.
Definitions.
One agent = the same assistant, with the same knowledge and booking state, on phone and native WhatsApp Business. A phone agent that sends an SMS or a WhatsApp confirmation link does not qualify.
All-inclusive price = a published price covering calls, AI usage, both channels, setup and support, without per-minute caps or overage.
Self-serve trial = you can try the product on your own line without a sales call and without entering a card.
The comparison table
| Vendor | Publishes EEA data-processing / DPA details | Documented AI-disclosure (art. 50) support page | One agent: phone + native WhatsApp | Published pricing (and basis) | Self-serve trial without card | Bookings end-to-end (create / change / cancel) | Human transfer | Live voice languages (as stated) | Limits & overage |
|---|---|---|---|---|---|---|---|---|---|
| Bonnie(Amsterdam, NL) | Two policy pages differ: one states EU-only storage, the other allows non-EEA sub-processors¹ | Not found in public documentation (13 July 2026) | WhatsApp named, described as confirmations and follow-ups | €135/€215/€420 per month, tiered, with minute/message caps; add-ons (premium voice, OpenTable integration) | 7-day trial; card terms not stated | Not found in public documentation (13 July 2026) | Not found in public documentation (13 July 2026) | 20+ languages claimed (2-10 by tier) | Minute/message caps; overage €0.40/min |
| Bookline(Spain)² | GDPR and LOPDGDD cited; residency statement not found in public documentation (13 July 2026) | Not found in public documentation (13 July 2026) | States it "handles calls and WhatsApp 24/7" (their restaurants page); a one-agent architecture claim not found in public documentation (13 July 2026) | Not published: /en/pricing unavailable on the verification date; access demo-gated | "Try it for free" CTA; terms not found in public documentation (13 July 2026) | Not found in public documentation (13 July 2026) | Not found in public documentation (13 July 2026) | "Multilingual"; list not stated | Not found in public documentation (13 July 2026) |
| Darly(Cittadella, Italy; Openbase S.R.L.) | Guest data processed in the EU under GDPR; DPA with sub-processor terms; configurable retention; pre-drafted DPIA | Yes: dedicated AI-disclosure (EU AI Act art. 50) support page (/en/trust) | Yes: one agent on phone and native WhatsApp (bookings, changes and questions on both) | €149/month + VAT billed annually, or €199/month + VAT billed monthly; all-inclusive, per location | 14-day trial, no card, no automatic charge when the trial ends | Yes; the booking is written to the booking system before the guest hears a confirmation | Configurable | 5 voice languages live (Italian, English, French, Spanish, German), with automatic switching during the call; WhatsApp in 20 languages | No per-minute caps or overage; 100+ simultaneous calls |
| Hostie(US) | Privacy policy contains no GDPR or EU statements | Not found in public documentation (13 July 2026) | Voice, SMS, email, Instagram, Google Maps texting; WhatsApp not found in public documentation (13 July 2026) | $199/$399/$599 per location/month (Enterprise gated) | "Start a free trial" CTA; terms not stated | Not found in public documentation (13 July 2026) | Not found in public documentation (13 July 2026) | 20 languages on Premium tier | Not found in public documentation (13 July 2026) |
| Loman(US) | Not found in public documentation (13 July 2026) | Not found in public documentation (13 July 2026) | SMS only; WhatsApp not found in public documentation (13 July 2026) | Not published: both plans "Contact Us"; states "no per-minute fees" | Not found in public documentation (13 July 2026) | Not found in public documentation (13 July 2026) | Not found in public documentation (13 July 2026) | "Multilingual"; list not stated | States "no per-minute fees"; other limits not found in public documentation (13 July 2026) |
| MillieAI(Leeds, UK; One Touch Systems Ltd) | Not found in public documentation (13 July 2026) | Not found in public documentation (13 July 2026) | WhatsApp product page exists; a one-agent claim not found in public documentation (13 July 2026) | £39/£59 per week³ | No trial found; onboarding demo-gated | Not found in public documentation (13 July 2026) | Not found in public documentation (13 July 2026) | UK English accents only | Not found in public documentation (13 July 2026) |
| Obair(Dublin, IE; Ireland-only) | Not found in public documentation (13 July 2026) | Not found in public documentation (13 July 2026) | Outbound only: "Calls or WhatsApps existing bookings on the day to get confirmation"; a conversational WhatsApp agent not found in public documentation (13 July 2026) | Contact-gated | Not found in public documentation (13 July 2026) | Not found in public documentation (13 July 2026) | Not found in public documentation (13 July 2026) | Irish accents | Not found in public documentation (13 July 2026) |
| Slang.ai(US) | Privacy policy references US law only (CCPA/VCDPA); SOC 2 Type II claimed | Not found in public documentation (13 July 2026) | SMS/text on the restaurant's number; WhatsApp not found in public documentation (13 July 2026) | $399/$599 per location/month, plus add-ons (Spanish support $99/month) | No trial; demo-gated | Not found in public documentation (13 July 2026) | Not found in public documentation (13 July 2026) | English voices (US/AU/UK accents); Spanish as a paid add-on | Not found in public documentation (13 July 2026) |
| VoiceFleet(Irish company; IE/UK/US markets)⁴ | Self-declared SOC 2/ISO badges; "EU & US regions" data residency; GDPR wording hedged on their about page | Not found in public documentation (13 July 2026) | SMS/email alerts; WhatsApp not found in public documentation (13 July 2026) | €99/€299/€599 per month, with minute caps and overage | 7-day trial, no card required (their EN pricing page) | Not found in public documentation (13 July 2026) | Not found in public documentation (13 July 2026) | "30+ languages" claimed on homepage⁵ | Minute caps and overage |
| voiceOne(Bamberg, DE; OneAI UG)⁶ | "GDPR-compliant / hosted in Germany" badges; enterprise certifications on the site belong to a separate on-premises product | Not found in public documentation (13 July 2026) | Phone, video, website chat; WhatsApp not found in public documentation (13 July 2026) | €32/€109/€329 per month + VAT, with minute caps, published on industry pages | 14-day trial, no card (stated on the signup app) | Not found in public documentation (13 July 2026) | Not found in public documentation (13 July 2026) | EN, DE, FR, ES, IT, TR, RU, AR "and more" | Minute caps; overage €0.29/min |
Footnotes
¹ Bonnie's ethical-framework page states EU-only storage; its privacy statement allows non-EEA sub-processors. Both pages were live on 13 July 2026.
² bookline.ai (Spain) is unrelated to booklineai.com (US).
³ MillieAI's site shows more than one price framing; the /pricing figures are quoted here.
⁴ VoiceFleet is an Irish company serving the IE/UK/US markets.
⁵ VoiceFleet's homepage claims "30+ languages"; a five-language list appears on their London page.
⁶ voice-one.ai (Germany) is unrelated to voiceone.ai, a US note-taking app.
The vendors, one by one
Bonnie (Amsterdam, Netherlands) publishes tiered pricing at €135/€215/€420 per month with minute and message caps, overage at €0.40/min, and add-ons for premium voice and an OpenTable integration. It offers a 7-day trial; card terms are not stated. WhatsApp is named on its site, described as confirmations and follow-ups. If you want a Dutch vendor whose full tier structure you can read before booking a demo, Bonnie gives you that.
Bookline (Spain) makes the most direct WhatsApp claim of any non-Darly vendor here: its restaurants page states it "handles calls and WhatsApp 24/7". Pricing is not published; the English pricing page was unavailable on the verification date and access is demo-gated. If your operation has a footprint in Spain or Latin America, Bookline's Spanish origin is a genuine reason to shortlist it.
Darly (Cittadella, Italy; Openbase S.R.L.) runs one agent on phone and native WhatsApp: the same assistant with the same knowledge and booking state on both channels, taking bookings and changes as well as guests' questions. There is one plan: €149/month + VAT billed annually, or €199/month + VAT billed monthly, all-inclusive, per location, with no per-minute caps and 100+ simultaneous calls. The trial runs on your own line for 14 days, with no card and no automatic charge when it ends. Darly has handled 100,000+ calls, with 150+ restaurants in activation. It answers 100% of incoming calls, even when the restaurant is closed or the line is busy, and resolves 98% without human intervention (resolved meaning without passing the call to a person). Those figures come from the calls Darly handles and the results client restaurants report back.
Hostie (US) publishes $199/$399/$599 per location/month, with an Enterprise tier gated behind sales. Its channel list is broad by US standards: voice, SMS, email, Instagram, Google Maps texting. WhatsApp was not found. Hostie supports guest messaging through Google Maps and Instagram, channels no European vendor in this table mentions.
Loman (US) does not publish prices; both plans read "Contact Us", though it does state "no per-minute fees". Guest messaging is SMS only. A trial was not found in its public documentation.
MillieAI (Leeds, UK; One Touch Systems Ltd) publishes £39/£59 per week; the site shows more than one price framing, and the /pricing figures are quoted here. Its voices are UK English accents only, which for some British dining rooms is exactly the right sound on the phone. Onboarding is demo-gated and no trial was found.
Obair (Dublin) serves Ireland only. Its homepage states it "Calls or WhatsApps existing bookings on the day to get confirmation": outbound confirmation of existing bookings, useful but narrow. A conversational WhatsApp agent was not found in its public documentation, and pricing is contact-gated. If day-of confirmation calls in an Irish accent are the whole brief, Obair is built for precisely that.
Slang.ai (US) publishes $399/$599 per location/month plus add-ons, with Spanish support at $99/month. It claims SOC 2 Type II; its privacy policy references US law only (CCPA and VCDPA). US operators who want to measure caller satisfaction will note that CSAT measurement is part of Slang.ai's pitch, and that, unlike some US vendors in this table, it publishes its pricing.
VoiceFleet (an Irish company serving the IE/UK/US markets) publishes €99/€299/€599 per month with minute caps and overage, and a 7-day trial with no card required, per its English pricing page. It displays self-declared SOC 2 and ISO badges and describes its data residency as "EU & US regions"; the GDPR wording on its about page is hedged. Its homepage claims "30+ languages", while a five-language list appears on its London page.
voiceOne (Bamberg, Germany; OneAI UG) publishes €32/€109/€329 per month + VAT with minute caps and €0.29/min overage, and offers a 14-day trial without a card, stated on its signup app. Its channels are phone, video, website chat; WhatsApp was not found. It carries "GDPR-compliant / hosted in Germany" badges, though the enterprise certifications on its site belong to a separate on-premises product. If the requirement is a phone-only agent hosted in Germany, voiceOne answers that requirement directly.
How to read the compliance columns
Plain words first. Under the EU AI Act, the company that builds the AI system is the provider; the restaurant that deploys it with its guests is the deployer. Article 50's transparency obligations apply from 2 August 2026 (art. 113): in short, a guest interacting with an AI system must be informed they are, unless it is obvious from context. Some of those obligations are yours as deployer, and no vendor can take them off you. What a vendor can do is give you the controls that make those obligations practical to meet: disclosure wording in the agent itself, documentation you can show, data-processing terms you can sign.
That is why the columns are narrow on purpose. Column ② asks only: does the vendor publish a dedicated support page on AI disclosure? On 13 July 2026, one of the ten did. Column ① asks only what the vendor publishes about EEA data processing and DPA terms; badges and self-declared certifications are recorded as published, not treated as independent verification. Darly's own position on both: guest data processed in the EU under GDPR; a DPA with sub-processor terms; configurable retention; a pre-drafted DPIA; and a dedicated art. 50 page. All of it is designed to support your EU AI Act art. 50 and GDPR obligations. Darly covers Darly's part; the deployer's obligations stay the deployer's, and the /en/trust page says which control maps to which obligation.
This page is not legal advice.
Where Darly is not the obvious choice
Darly is Italian by origin: built in Cittadella and proven on Italian service floors before anywhere else. If your operation needs a US-based vendor operating under US law, Slang.ai and Hostie publish US pricing and US-centred policies. If the requirement is German hosting on a phone-only agent, voiceOne states exactly that. Where day-of outbound confirmations in an Irish accent are the entire job, Obair does that narrow thing in its home market. The table is intended to expose those trade-offs, not decide them for you.
Frequently asked questions
Do automatic booking confirmations actually reduce no-shows?
The industry figure is up to 65% fewer no-shows with automatic confirmations. Darly's own measurement is deliberately more conservative: −30% no-shows, measured on Darly's own client restaurants.
How many bookings arrive when nobody can pick up the phone?
More than most owners expect. 35%+ of bookings are recovered outside opening hours, from the calls Darly handles and the results client restaurants report back. Those are bookings made on calls that a closed or busy line would simply not have answered.
What do client restaurants actually report back?
One concrete, attributed example: Smokehouse (Bassano del Grappa) reports +25% revenue in its first three months. That is the client's own figure for its own restaurant, not a promise generalised to yours.
Can I hear one of these agents without booking a sales call?
For Darly, yes. Call the demo line on +39 379 3697960 and speak to it in English; the agent runs 5 voice languages live (Italian, English, French, Spanish, German), with automatic language switching during the call, so changing language mid-call is part of the test.
What to do with this table
You now have what ten vendors publish, checked on a stated date, under rules you can audit. Shortlist on the columns that match your service, then verify rather than believe: call the Darly demo line on +39 379 3697960 and try to book a table. If it holds up, the 14-day free trial puts it on your own line, no credit card, no automatic charge when the trial ends. Either way, the decision stays yours, and your evenings stay with your guests.